Free Shipping & Happy Customer Policy

We will ship to anywhere within the U.S. & Canada for free (worldwide shipping options are also available) and if you are not satisfied with your purchase when it arrives, simply return the watch within 7 days for a full refund. 

 

Shipping Information

FREE shipping to the U.S. & Canada
May take up to 5-7 days.

International Standard shipping
Price varies based on destination.
Shipping time varies depending on destination.

DHL International Expedited shipping
Price varies based on destination.
May take up to 8-12 days depending on destination.
Available for all countries worldwide.

Please note that extra fees and customs charges can occur in your local country. The Garwood does not cover these charges.

Note that The Garwood does not ship to forwarding companies. If you ship to a forwarding company your order will automatically be cancelled and you will be refunded.

Easy Returns & Exchanges

If you want to return The Garwood you should first properly assess this decision as well as a few other life choices we’re sure. We genuinely want you to be happy and wear your Garwood proudly! If you decide you don't like your watch or cannot handle the awesomeness it creates, simply send us an email and we’ll provide you with return instructions and we will give you a full refund.

There are a few important things to keep in mind when returning a watch you purchased from The Garwood:

  • You have 7 days to return the watch
  • Make sure the watch is undamaged and in its original packaging
  • Make sure to include a copy of your order slip so we know where to send your refund 
  • The Garwood does not cover the cost of return packages

Warranty If the watch is damaged when you receive it, The Garwood offers a 12 month limited warranty on manufacturer defects. If this is the case, please contact us before sending it back to us.

The Garwood warranty plan does not cover the following:

  • Damages occurred from exposure to water and/or fire
  • Damages caused by battery replacement or service repair.
  • Any damage from abnormal or abusive use, dents, cracks, scratches, etc. caused by wear and tear or incorrect use of the watch.